SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ------------------------------------- FORM 10-Q (Mark One) [ X ] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2002 ------------------------------------------------ OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from Not Applicable to ---------------------- ---------------------- Commission file number 0-25890 ------------------------------------------------------ CENTURY BUSINESS SERVICES, INC. - -------------------------------------------------------------------------------- (Exact Name of Registrant as Specified in Its Charter) Delaware 22-2769024 - --------------------------------------------- --------------------- (State or Other Jurisdiction of Incorporation (I.R.S. Employer or Organization) Identification No.) 6480 Rockside Woods Boulevard South, Suite 330, Cleveland, Ohio 44131 - -------------------------------------------------------------------------------- (Address of Principal Executive Offices) (Zip Code) (Registrant's Telephone Number, Including Area Code) 216-447-9000 --------------------------- - -------------------------------------------------------------------------------- Former Name, Former Address and Former Fiscal Year, if Changed since Last Report Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the proceeding 12 months, and (2) has been subject to such filing requirements for the past 90 days. Yes X No --------- --------- Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date: Outstanding at Class of Common Stock April 30, 2002 --------------------- -------------- Par value $.01 per share 95,536,097 ---------- 1

CENTURY BUSINESS SERVICES, INC. AND SUBSIDIARIES TABLE OF CONTENTS PART I. FINANCIAL INFORMATION: Page Item 1. Financial Statements Condensed Consolidated Balance Sheets - March 31, 2002 and December 31, 2001 3 Condensed Consolidated Statements of Operations - Three Months Ended March 31, 2002 and 2001 4 Condensed Consolidated Statements of Cash Flows - Three Months Ended March 31, 2002 and 2001 5 Notes to the Condensed Consolidated Financial Statements 6-11 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 12-15 Item 3. Quantitative and Qualitative Information about Market Risk 16 PART II. OTHER INFORMATION: Item 6. Exhibits and Reports on Form 8-K 16 Signature 16 2

PART I - FINANCIAL INFORMATION ITEM 1. FINANCIAL STATEMENTS CENTURY BUSINESS SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) (In thousands) March 31, DECEMBER 31, 2002 2001 --------- ------------ ASSETS Cash and cash equivalents $ 514 $ 4,330 Restricted cash and funds held for clients 50,305 50,847 Accounts receivable, less allowance for doubtful accounts of $15,088 and $13,315 132,564 117,480 Notes receivable - current 2,257 2,260 Income taxes recoverable -- 2,798 Deferred income taxes 7,156 6,213 Other current assets 14,023 11,412 Assets of discontinued operations 267 748 --------- --------- Total current assets 207,086 196,088 Goodwill, net of accumulated amortization of $71,074 and $73,145 245,281 247,462 Property and equipment, net of accumulated depreciation of $42,231 and $39,444 52,324 54,187 Notes receivable - non-current 7,984 5,000 Deferred income taxes - non-current 9,722 7,429 Other assets 11,770 13,242 --------- --------- TOTAL ASSETS $ 534,167 $ 523,408 ========= ========= LIABILITIES Accounts payable $ 21,919 $ 22,064 Income taxes payable 11,096 -- Notes payable and capitalized leases - current 1,071 1,201 Client fund obligations 36,648 36,108 Accrued expenses 31,187 36,542 Liabilities of discontinued operations 288 64 --------- --------- Total current liabilities 102,209 95,979 Bank debt 50,000 55,000 Notes payable and capitalized leases - non-current 905 951 Accrued expenses 815 831 --------- --------- TOTAL LIABILITIES 153,929 152,761 --------- --------- STOCKHOLDERS' EQUITY Capital stock 949 949 Additional paid-in capital 439,142 439,136 Accumulated deficit (58,489) (67,906) Treasury stock (1,308) (1,308) Other accumulated comprehensive loss (56) (224) --------- --------- TOTAL STOCKHOLDERS' EQUITY 380,238 370,647 --------- --------- TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 534,167 $ 523,408 ========= ========= See the accompanying notes to the condensed consolidated financial statements. 3

CENTURY BUSINESS SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (In thousands, except per share data) THREE MONTHS ENDED, MARCH 31, 2002 2001 --------- --------- Revenue $ 144,162 162,147 Operating expenses 117,503 122,031 --------- --------- Gross margin 26,659 40,116 Corporate general and administrative 4,870 4,821 Depreciation and amortization 5,225 10,095 --------- --------- Operating income 16,564 25,200 Other income (expense): Interest expense (818) (2,549) Gain (loss) on sale of operations, net 1,139 (2,345) Other income, net 527 1,148 --------- --------- Total other income (expense), net 848 (3,746) Income from continuing operations before income tax expense 17,412 21,454 Income tax expense 7,463 12,104 --------- --------- Income from continuing operations 9,949 9,350 Loss from operations of discontinued operations, net of tax (188) (3) Loss on disposal of discontinued operations, net of tax (344) -- --------- --------- Net income $ 9,417 9,347 ========= ========= Earnings per share: Basic: Continuing operations $ 0.10 0.10 Discontinued operations -- -- --------- --------- Net income $ 0.10 0.10 ========= ========= Diluted: Continuing operations $ 0.10 0.10 Discontinued operations -- -- --------- --------- Net income $ 0.10 0.10 ========= ========= Weighted-average common shares outstanding: Basic 94,880 94,825 ========= ========= Diluted 97,112 95,301 ========= ========= See the accompanying notes to the condensed consolidated financial statements. 4

CENTURY BUSINESS SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) (In thousands) THREE MONTHS ENDED MARCH 31, -------------------- 2002 2001 -------- -------- NET CASH PROVIDED BY CONTINUING OPERATING ACTIVITIES ........ $ 1,919 12,313 CASH FLOWS FROM INVESTING ACTIVITIES: Proceeds from notes receivable ........................... 519 117 Business acquisitions, net of cash acquired and contingent consideration .......................................... -- (1,246) Proceeds from dispositions of businesses ................. 2,122 2,350 Additions to property and equipment, net ................. (3,206) (3,366) -------- -------- Net cash used in investing activities .................. (565) (2,145) -------- -------- CASH FLOWS FROM FINANCING ACTIVITIES: Proceeds from bank debt .................................. 7,100 9,500 Proceeds from notes payable and capitalized leases ....... -- 55 Payment of bank debt ..................................... (12,100) (27,000) Payment of notes payable and capitalized leases .......... (176) (712) Proceeds from stock issuances, net ....................... 6 17 -------- -------- Net cash used in financing activities .................. (5,170) (18,140) -------- -------- Net decrease in cash and cash equivalents ................... (3,816) (7,972) Cash and cash equivalents at beginning of period ............ 4,330 15,970 -------- -------- Cash and cash equivalents at end of period .................. $ 514 7,998 ======== ======== See the accompanying notes to the condensed consolidated financial statements. 5

CENTURY BUSINESS SERVICES, INC. AND SUBSIDIARIES NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited) 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES In the opinion of management, the accompanying unaudited condensed consolidated interim financial statements reflect all adjustments (consisting of only normal and recurring adjustments) necessary to present fairly the financial position of Century Business Services, Inc. and Subsidiaries (CBIZ) as of March 31, 2002 and December 31, 2001, and the results of their operations and cash flows for the three-month periods ended March 31, 2002 and 2001. The results of operations for such interim periods are not necessarily indicative of the results for the full year. The accompanying unaudited condensed consolidated interim financial statements have been prepared in accordance with generally accepted accounting principles for interim financial reporting and with instructions to Form 10-Q, and accordingly do not include all disclosures required by generally accepted accounting principles. The December 31, 2001 condensed consolidated balance sheet was derived from CBIZ's audited consolidated balance sheet, giving effect to the business unit included in the Business Solutions segment which is being accounted for as a discontinued operation. For further information, refer to the consolidated financial statements and footnotes thereto included in CBIZ's annual report on Form 10-K for the year ended December 31, 2001. Also see "Management's Discussion and Analysis of Financial Condition and Results of Operations" for a discussion of critical accounting policies. The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates. Certain reclassifications have been made to the 2001 financial statements to conform to the 2002 presentation. 6

CENTURY BUSINESS SERVICES, INC. AND SUBSIDIARIES NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)-(continued) 2. DIVESTITURES During the first quarter of 2002, CBIZ completed the sale of six non-core business operations for an aggregate price of $5.7 million, which resulted in a pretax gain of $1.1 million. Since these divestitures were initiated prior to January 1, 2002 (and the adoption of SFAS 144, "Accounting for the Impairment of or Disposal of Long-Lived Assets"), the net gain associated with these transactions is included in income from continuing operations in the accompanying condensed consolidated statements of operations. During the first quarter of 2001, CBIZ completed the sale of three non-core business operations for an aggregate price of $2.4 million, which resulted in a pretax loss of $0.1 million. In addition, CBIZ completed the sale of The Continuous Learning Group and Envision Development Group (collectively, CLG) on April 1, 2001, which resulted in an additional pretax charge of $2.2 million in the first quarter of 2001. The aforementioned gains and losses have been included in gain (loss) on sale of operations, net in the accompanying condensed consolidated statements of operations. 3. CONTINGENCIES CBIZ is from time to time subject to claims and suits arising in the ordinary course of business. CBIZ is involved in certain legal proceedings as described in Part I, "Item 3 - Legal Proceedings" in our Annual Report on Form 10-K for the year ended December 31, 2001. There have been no significant developments in such claims or suits during the first quarter of 2002. Although the ultimate disposition of such proceedings is not presently determinable, management does not believe that the ultimate resolution of these matters will have a material adverse effect on the financial condition, results of operations or cash flows of CBIZ. 4. EARNINGS PER SHARE For the periods presented, CBIZ presents both basic and diluted earnings per share. The following data shows the amounts used in computing earnings per share and the effect on the weighted average number of dilutive potential common shares (in thousands). Included in potential dilutive common shares are contingent shares, which represent shares issued and placed in escrow that will not be released until certain performance goals have been met. THREE MONTHS ENDED MARCH 31, 2002 2001 ------- ------- Numerator: ---------- Net income $ 9,417 $ 9,347 Denominator: ------------ Basic: Weighted average common Shares 94,880 94,825 ------- ------- Diluted: Options 2,232 402 Contingent shares -- 74 ------- ------- Total 97,112 95,301 ======= ======= 7

CENTURY BUSINESS SERVICES, INC AND SUBSIDIARIES NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)-(continued) 5. GOODWILL AND RELATED ADOPTION OF SFAS 142 Effective January 1, 2002, CBIZ adopted the non-amortization provisions of SFAS 142, and accordingly ceased the amortization of our remaining goodwill balance. During the second quarter of 2002, CBIZ will finalize the first of the required impairment tests of goodwill as of January 1, 2002. The following table sets forth reported net income and earnings per share, as adjusted to exclude goodwill amortization expense (in thousands): THREE MONTHS ENDED MARCH 31, 2002 2001 --------- --------- Net income, as reported $ 9,417 9,347 Goodwill amortization, net of tax -- 5,212 --------- --------- Net income, as adjusted $ 9,417 14,559 ========= ========= Basic earnings per share - Net income, as reported $ 0.10 0.10 Goodwill amortization, net of tax -- 0.05 --------- --------- Net income, as adjusted $ 0.10 0.15 ========= ========= Diluted earnings per share - Net income, as reported $ 0.10 0.10 Goodwill amortization, net of tax -- 0.05 --------- --------- Net income, as adjusted $ 0.10 0.15 ========= ========= 6. CONSOLIDATION AND INTEGRATION CHARGES Consolidation and integration reserve balances as of December 31, 2001, activity during the three-month period ended March 31, 2002, and the remaining reserve balances as of March 31, 2002, were as follows (in thousands): 1999 Plan Other Plans -------------------- ------------------- Lease Lease Consolidation Consolidation -------------------- ------------------- Reserve balance at December 31, 2001...... 1,097 2,295 Amounts adjusted to income............. (10) 1,785 Payments............................... (205) (51) -------------------- ------------------- Reserve balance at March 31, 2002......... 882 4,029 ==================== =================== During the fourth quarter of fiscal 1999, CBIZ's Board of Directors approved a plan (the 1999 Plan) to consolidate several operations in multi-office markets and integrate certain back-office functions into a shared-services center. The plan included the consolidation of at least 60 office locations, the elimination of more than 200 positions (including Corporate), and the divestiture of four small, non-core businesses. Pursuant to the plan, CBIZ recorded a consolidation and integration pre-tax charge of $27.4 million, which included $4.8 million for severance and $9.4 million for obligations under various noncancellable leases that were committed to prior to plan approval, for which no economic benefit to CBIZ would be subsequently realized. 8

CENTURY BUSINESS SERVICES, INC AND SUBSIDIARIES NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)-(continued) 6. CONSOLIDATION AND INTEGRATION CHARGES (continued) In the first quarter of 2001, CBIZ reduced approximately $0.5 million of accruals related to noncancellable lease obligations, due to the fact that the consolidations in the San Jose and St. Louis markets would not be completed within the original timeframe. CBIZ also reduced approximately $0.1 million of accruals related to severance due to the accrual being higher than actual severance expense for those consolidations that had been completed. In addition to the consolidation activity described above that relates to the original accrual, CBIZ has incurred expenses related to noncancellable lease obligations related to consolidations in other markets, abandonment of leases, and severance obligations related to these consolidations, as well as expense-reduction initiatives. In the first quarter of 2001, expenses were incurred related to certain consolidation charges that are required to be expensed as incurred, and severance. In the first quarter of 2002, CBIZ recorded charges of $1.7 million for accruals related to noncancellable lease obligations related to the Kansas City consolidation, and $0.4 million related to various other lease-related expenses. Consolidation and integration charges incurred for the three-months ended March 31, 2002 and 2001 were as follows (in thousands): 2002 2001 ----------------------- --------------------------- Corporate Corporate Operating G&A Operating G&A expense expense expense expense ------- ----- ------- ------- Consolidation and integration charges not in 1999 Plan: Severance expense 40 -- -- 93 Lease consolidation and abandonment 2,066 -- 88 -- ------- ----- ------- ------- Subtotal $ 2,106 -- 88 93 Consolidation and integration charges in 1999 Plan: Adjustment to lease accrual (10) -- (487) -- Adjustment to severance accrual -- -- (52) 57 ------- ----- ------- ------- Total consolidation and integration charges $ 2,096 -- (451) 150 ======= ===== ======= ======= 7. SEGMENT REPORTING CBIZ business units are aggregated into three reportable divisions: Business Solutions, Benefits and Insurance, and National Practices. Segment information for the three-month periods ended March 31, 2002 and 2001 is as follows (in thousands): 9

CENTURY BUSINESS SERVICES, INC. AND SUBSIDIARIES NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)-(continued) 7. SEGMENT REPORTING (continued) ------------------------------------------------------------- March 31, 2002 ------------------------------------------------------------- Business Benefits & National Corporate Solutions Insurance Practices and other Total --------- --------- --------- --------- --------- Revenue ......................................... $ 73,087 $ 36,784 $ 34,291 $ -- $ 144,162 Operating expenses .............................. 51,245 30,958 31,975 3,325 117,503 --------- --------- --------- --------- --------- Gross margin ................................ 21,842 5,826 2,316 (3,325) 26,659 Corporate general and administrative ............ -- -- -- 4,870 4,870 Depreciation and amortization ................... 1,081 1,225 837 2,082 5,225 --------- --------- --------- --------- --------- Operating income (loss) .................... 20,761 4,601 1,479 (10,277) 16,564 Other income (expense): Interest expense .............................. (14) (22) (24) (758) (818) Gain on sale of operations, net ................ -- -- -- 1,139 1,139 Other income, net .............................. 60 94 293 80 527 --------- --------- --------- --------- --------- Total other income, net ................... 46 72 269 461 848 --------- --------- --------- --------- --------- Income (loss) from continuing operations, before taxes ........................................... $ 20,807 $ 4,673 $ 1,748 $ (9,816) $ 17,412 ========= ========= ========= ========= ========= ------------------------------------------------------------- March 31, 2001 ------------------------------------------------------------- Business Benefits & National Corporate Solutions Insurance Practices and other Total --------- --------- --------- --------- --------- Revenue ......................................... $ 81,082 $ 39,581 $ 41,484 $ -- $ 162,147 Operating expenses .............................. 52,869 30,286 37,190 1,686 122,031 --------- --------- --------- --------- --------- Gross margin ............................... 28,213 9,295 4,294 (1,686) 40,116 Corporate general and administrative ............ -- -- -- 4,821 4,821 Depreciation and amortization ................... 1,084 955 837 7,219 10,095 --------- --------- --------- --------- --------- Operating income (loss) .................... 27,129 8,340 3,457 (13,726) 25,200 Other income (expense): Interest expense .............................. (22) (60) (19) (2,448) (2,549) Loss on sale of operations, net ................ -- -- -- (2,345) (2,345) Other income (expense), net .................... 237 685 593 (367) 1,148 --------- --------- --------- --------- --------- Total other income (expense), net ........ 215 625 574 (5,160) (3,746) --------- --------- --------- --------- --------- Income (loss) from continuing operations, before taxes ........................................... $ 27,344 $ 8,965 $ 4,031 $ (18,886) $ 21,454 ========= ========= ========= ========= ========= 8. DISCONTINUED OPERATIONS CBIZ adopted SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets," effective January 1, 2002. SFAS 144 addresses financial accounting and reporting for the impairment of long-lived assets and for long-lived assets to be disposed of, as well as the accounting and reporting of discontinued operations. 10

CENTURY BUSINESS SERVICES, INC. AND SUBSIDIARIES NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)-(continued) 8. DISCONTINUED OPERATIONS (continued) In March of 2002, CBIZ adopted a formal plan to close a small business unit in our Business Solutions segment, which was no longer part of CBIZ's strategic long-term growth objectives. The business unit was reported as a discontinued operation and the net assets and liabilities and results of operations are reported separately in the unaudited condensed consolidated financial statements. Based on the estimated cost of closure, CBIZ recorded a $344,000 loss on disposal, net of tax, from discontinued operations. Revenues from the discontinued operations for the three month period ended March 31, 2002 and 2001 were $0.1 million and $0.2 million, respectively. At March 31, 2002 and 2001, the net assets and liabilities of this business unit consisted of the following (in thousands): MARCH 31, 2002 2001 ---- ---- Accounts receivable, net 247 712 Other assets 20 36 --- --- Assets of discontinued operation 267 748 === === Accounts payable 134 52 Accrued expenses 154 12 --- --- Liabilities of discontinued operation 288 64 === === 9. SUBSEQUENT EVENTS Subsequent to March 31, 2002, CBIZ completed an amendment to its existing credit facility with its lenders. CBIZ is currently in compliance with all debt covenants under the amended credit facility. The amendment provided CBIZ with a waiver of default arising out of its non-compliance with the interest coverage and EBITDA requirements for the period ended March 31, 2002. The amendment also provided for the following changes to the credit facility: 1) minimum EBITDA targets were reset for the periods ended March 31, 2002, and each quarter thereafter; 2) the covenant that ties the level of borrowing to the level of accounts receivable was revised so that the borrowing base excludes work-in-process balances; 3) the loan commitment was reduced from $90 million to $75 million at March 31, 2002, with a subsequent planned reduction to $60 million at September 30, 2002; 4) the leverage ratio was reset for the quarter ended March 31, 2002 and thereafter; 5) the interest coverage ratio was reset for the period ended March 31, 2002 and each quarter thereafter; and 6) the applicable margin pertaining to interest rates and commitment fees was increased based on the funded debt to EBITDA ratio for each level on the pricing grid. At March 31, 2002, CBIZ had $50 million outstanding under its credit facility. Management believes that available funds under its credit facility, along with cash generated from operations, will be sufficient to meet its liquidity needs in the foreseeable future. Management also expects to continue to further reduce the outstanding balance on the credit facility with cash generated from operations. 11

ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Century Business Services, Inc. ("CBIZ") is a diversified services company, which acting through its subsidiaries provides professional outsourced business services to small and medium-sized companies, as well as individuals, government entities, and not-for-profit enterprises predominantly throughout the United States and in Toronto, Canada. CBIZ provides integrated services in the following areas: accounting and tax; employee benefits; wealth management; property and casualty insurance; payroll; information systems consulting; government relations; commercial real estate; wholesale insurance; healthcare consulting; human resources consulting; valuation services, litigation advisory services; medical practice management; worksite marketing; and capital advisory services. RESULTS OF OPERATIONS - CONTINUING OPERATIONS Revenues Total revenue decreased to $144.2 million for the three-month period ended March 31, 2002, from $162.1 million for the comparable period in 2001, a decrease of $17.9 million, or 11.1%. The decrease was primarily attributable to (i) divestitures completed during and subsequent to the first quarter of 2001, which accounted for approximately $13.3 million of such decrease, (ii) lower revenues at certain business units, and (iii) changes in IRS regulations that discontinued the requirement to file the Form 5500 for cafeteria-style benefit plans, which affected our business solutions group. For business units with a full period of operations for the three-month periods ended March 31, 2002 and 2001, revenues decreased $4.6 million, or 3.2%. The decrease was concentrated in the Business Solutions Group and to some extent in the Capital Markets group within National Practices. The decline in same unit revenue for Business Solutions was primarily related to four operating units which aggregated a $3.9 million revenue decline in the quarter. The Capital Markets group, which continues to be impacted by weak market conditions, reported revenue $1.1 million lower than in the first quarter of 2001. The pipeline for transactions in Capital Markets is strong, and results are expected to improve in future quarters. Expenses Operating expenses decreased to $117.5 million for the three-month period ended March 31, 2002, from $122.0 million for the comparable period in 2001, a decrease of $4.5 million, or 3.7%. As a percentage of revenue, operating expenses for the three-month period ended March 31, 2002 were 81.5%, compared to 75.3% for the comparable period. Operating expense as a percentage of revenue increased due to higher levels of compensation carried throughout the first quarter of 2002, in anticipation of higher revenues that were not realized. Compensation expense is expected to come back in line with revenue levels in future quarters, based on expense reductions that will be implemented beginning in the second quarter. The primary components of operating expenses are personnel costs and occupancy expense. Other operating costs such as direct costs have decreased due to decreased sales. Corporate general and administrative expenses increased to $4.9 million for the three-month period ended March 31, 2002, from $4.8 million for the comparable period in 2001. Corporate general and administrative expenses represented 3.4% of total revenues for the three-month period ended March 31, 2002, up from 3.0% for the comparable period in 2001, respectively. The increase in corporate general and administrative costs was primarily driven by an increase in legal costs, due to the cost to pursue non-competition violations by former employees. The increase in legal costs was somewhat offset by the reduction in compensation expense at corporate. Depreciation and amortization expense decreased to $5.2 million for the three-month period ended March 31, 2002, from $10.1 million for the comparable period in 2001, a decrease of $4.9 million, or 4.8%. The decrease is primarily attributable to the $5.5 million decrease in goodwill amortization (pretax), resulting from the adoption of SFAS No. 142, which accordingly ceased the amortization of goodwill effective January 1, 2002. The decrease is primarily offset by an increase in depreciation expense of $0.7 million related to capital expenditures. As a percentage of total revenues, depreciation and amortization expense was 3.6% for the three-month period ended March 31, 2002, compared to 6.2% for the comparable period in 2001. Interest expense decreased to $0.8 million for the three-month period ended March 31, 2002, from $2.5 million for the comparable period in 2001, a decrease of $1.7 million, or 67.9%. The decrease is the result of a lower average outstanding debt of $53.5 million during the first quarter of 2002, compared to $113.9 million during the 12

first quarter of 2001, and a lower average interest rate of 5.8% during the first quarter of 2002, compared to 8.4% during the first quarter of 2001. Gain on sale of operations, net was $1.1 million for the three-month period ended March 31, 2002, and was related to the sale of six non-core operations. The loss on sale of operations, net of $2.3 million for the three-month period ended March 31, 2001, was related to the sale of three smaller non-core businesses and the sale of an additional operation that closed in April 2001. See Note 2 to CBIZ's condensed consolidated financial statements included herewith. Other income, net decreased to $0.5 million for the three-month period ended March 31, 2002, from $1.1 million for the comparable period in 2001, a decrease of $0.6 million, or 54.1%. Other income, net is comprised primarily of interest income and miscellaneous income. The decrease is primarily related to a decrease in interest income of $0.6 million, to $0.4 million for the three-month period ended March 31, 2002 due to lower interest rates. Interest income is primarily derived from earnings related to CBIZ's payroll business. CBIZ recorded income taxes from continuing operations of $7.5 million for the three-month period ended March 31, 2002, compared to $12.1 million for the comparable period in 2001. The effective tax rate decreased to 42.9% for the three-month period ended March 31, 2002, from 56.4% for the comparable period in 2001 due to the implementation of SFAS 142, which ceased the amortization of goodwill. The effective tax rate in 2001 is higher than the statutory federal and state tax rates of approximately 40%, primarily due to the significant amount of goodwill amortization expense, the majority of which is not deductible for tax purposes. Income taxes are provided based on CBIZ's anticipated annual effective rate. RESULTS OF OPERATIONS - DISCONTINUED OPERATIONS In March of 2002, CBIZ adopted a formal plan to close a small business unit in our Business Solution segment, which was no longer part of CBIZ's strategic long-term growth objectives. The business unit was reported as a discontinued operation and the net assets and liabilities and results of operations are reported separately in the unaudited condensed consolidated financial statements. Based on the estimated cost of closure, CBIZ recorded a $344,000 loss on sale, net of tax, from discontinued operations. Revenues from the discontinued operations for the three month period ended March 31, 2002 and 2001 were $0.1 million and $0.2 million, respectively. OTHER Total assets increased to $534.2 million at March 31, 2002, from $523.4 million at December 31, 2001, primarily attributable to the increase in accounts receivable, net, of $15.1 million, which is consistent with the seasonality of the accounting and tax business. Total liabilities increased approximately $0.9 million, primarily due to an increase in income taxes payable offset by the decrease in bank debt of $5.0 million. Total stockholders' equity increased approximately $9.6 million, primarily due to net income for the first three months of 2002 of $9.4 million. LIQUIDITY AND CAPITAL RESOURCES Cash and cash equivalents decreased $3.8 million to $0.5 million at March 31, 2002, from $4.3 million at December 31, 2001. Net cash provided by operating activities for the three months ended March 31, 2002 was $1.9 million, as compared to $12.3 million in 2001, a decrease of $10.4 million. In line with management's objective of reducing debt, net cash provided by operating activities, combined with proceeds from divestitures, was used as the principal source of funds used to reduce CBIZ's bank debt. Cash used in investing activities of $0.6 million during the three months ended March 31, 2002, consisted primarily of proceeds from the disposition of six businesses for $2.1 million, offset by cash used to fund capital expenditures. Capital expenditures consisted of leasehold improvements and equipment in connection with the consolidation of offices in the Philadelphia area, growth in the medical billing practice, and equipment purchases in relation to normal replacement. Cash used in investing activities of $2.1 million during the three months ended March 31, 2001, consisted primarily of proceeds from the disposition of three businesses for $2.4 million, offset by cash used for contingent consideration of business acquired ("earn outs") and capital expenditures. Capital expenditures consisted of leasehold improvements and equipment in connection with the consolidation of certain offices and equipment purchases in relation to normal replacement. 13

During the three months ended March 31, 2002, cash used in financing activities consisted of a net reduction in the credit facility of $5.0 million and net payments of $0.2 million used toward the reduction of notes payable and capitalized leases. During the last twelve months, CBIZ reduced bank debt by $50.0 million, from $100.0 million at March 31, 2001 to $50.0 million at March 31, 2002. During the three months ended March 31, 2001, cash used in financing activities consisted of a net reduction in the credit facility of $17.5 million and net payments of $0.7 million used toward the reduction of notes payable and capitalized leases. SOURCES AND USES OF CASH CBIZ's principal source of net operating cash is derived from the collection of fees from professional services rendered to its clients and commissions earned in the areas of accounting, tax, valuation and advisory services, benefits consulting and administration services, insurance, human resources and payroll solutions, capital advisory, retirement and wealth management services and technology solutions. CBIZ's bank line of credit is a $75.0 million revolving credit facility with several financial institutions, of which $50.0 million was outstanding at March 31, 2002. CBIZ's credit facility is subject to commitment reductions, in connection with business assets that are divested, by an amount equal to the net proceeds from divestitures. Additionally, the credit facility has a planned commitment reduction on September 30, 2002, which will bring the facility to $60.0 million. At March 31, 2002, CBIZ had $50 million outstanding under its credit facility. Management believes that those available funds, along with cash generated from operations, will be sufficient to meet its liquidity needs in the foreseeable future. Management also expects to continue to further reduce the outstanding balance on the credit facility with cash generated from operations. Subsequent to March 31, 2002, CBIZ completed an amendment to its existing credit facility with its lenders. CBIZ is currently in compliance with all debt covenants under the amended credit facility. The amendment provided CBIZ with a waiver of default arising out of its non-compliance with the interest coverage and EBITDA requirements for the period ended March 31, 2002. The amendment also provided for the following changes to the credit facility: 1) minimum EBITDA targets were reset for the periods ended March 31, 2002, and each quarter thereafter; 2) the covenant that ties the level of borrowing to the level of accounts receivable was revised so that the borrowing base excludes work-in-process balances; 3) the loan commitment was reduced from $90 million to $75 million at March 31, 2002, with a subsequent planned reduction to $60 million at September 30, 2002; 4) the leverage ratio was reset for the quarter ended March 31, 2002 and thereafter; 5) the interest coverage ratio was reset for the period ended March 31, 2002 and each quarter thereafter; and 6) the applicable margin pertaining to interest rates and commitment fees was increased based on the funded debt to EBITDA ratio for each level on the pricing grid. Critical Accounting Policies Revenue Recognition Revenue is recognized only when all of the following are present: persuasive evidence of an arrangement exists, delivery has occurred or services have been rendered, our fee to the client is fixed or determinable, and collectibility is reasonably assured. CBIZ offers a vast array of products and outsourced business services to its clients. Those services are delivered through three segments. A description of revenue recognition, as it relates to those segments, is provided below: Business Solutions - Revenue consists primarily of fees for accounting services, preparation of tax returns and consulting services. Revenues are recorded in the period in which they are earned. CBIZ bills clients based upon a predetermined agreed upon fixed fee or actual hours incurred on client projects at expected net realizable rates per hour, plus any out-of-pocket expenses. The cumulative impact on any subsequent revision in the estimated realizable value of unbilled fees for a particular client project is reflected in the period in which the change becomes known. Benefits & Insurance - Revenue consists primarily of brokerage and agency commissions, and fee income for administering health and retirement plans. Commissions relating to brokerage and agency activities whereby CBIZ has primary responsibility for the collection of premiums from insureds are generally recognized as of the latter of the effective date of the insurance policy or the date billed to the customer. Commissions to be received directly from insurance companies are generally recognized when the amounts are determined. Life insurance commissions are recorded on the accrual basis. Commission revenue is reported net of sub-broker commissions. Contingent commissions are generally recognized when received. Fee income is recognized as services are rendered. National Practices - The business units that comprise this division offer a variety of services. A description of revenue recognition associated with the primary services is provided below: - Mergers & Acquisitions and Capital Advisory - Revenue associated with non-refundable retainers are recognized on a straight-line basis over the life of the engagement. Revenue associated with success fee transactions are recognized when the transaction is completed. - Technology Consulting - Revenue associated with hardware and software sales are recognized upon delivery and acceptance. Revenue associated with installation and service agreements are recognized as services are performed. Consulting revenue is recognized on an hourly or per diem fee basis. - Valuation and Property Tax - Revenue associated with retainer contracts are recognized on a straight-line basis over the life of the contract, which is generally twelve months. Revenue associated with contingency arrangements is recognized once written notification is received from an outside third party (e.g., assessor in the case of a property tax engagement) acknowledging that the revenue cycle has been completed. - Surety - Revenue is recognized as bonds are written. With regard to a retrospective contingent arrangement with a certain carrier, revenue is recognized based on performance measured by comparing loss ratios for each respective underwriting year to target loss ratios set by the carrier. - Physician Practice Management - Revenue is recognized when collections are received on our clients' patient accounts. 14

Valuation of Accounts Receivable The preparation of condensed consolidated financial statements requires management to make estimates and assumptions that affect the reported amount of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Specifically, management must make estimates of the collectability of our accounts receivable, including work-in-progress (unbilled accounts receivable), related to current period service revenue. Management analyzes historical bad debts, client credit-worthiness, and current economic trends and conditions when evaluating the adequacy of the allowance for doubtful accounts. Significant management judgments and estimates must be made and used in connection with establishing the allowance for doubtful accounts in any accounting period. Material differences may result if management made different judgments or utilized different estimates. Our accounts receivable balance was $132.6 million, net of allowance for doubtful accounts of $15.1 million as of March 31, 2002. Valuation of Goodwill At March 31, 2002, CBIZ had approximately $245.3 million of goodwill associated with prior acquisitions. Effective January 1, 2002, CBIZ adopted the provisions of Statement of Financial Accounting Standards (SFAS) No. 142, "Goodwill and Other Intangible Assets", and accordingly, ceased amortization of our remaining goodwill balance and are in process of evaluating our goodwill for impairment using the new fair value impairment guidelines of SFAS 142. This change to a new method of accounting for goodwill could result in an impairment charge in fiscal 2002, although such charge (if any) has yet to be determined. Loss Contingencies Loss contingencies, including litigation claims, are recorded as liabilities when it is probable that a liability has been incurred and the amount of the loss is reasonably estimable. Disclosure is required when there is a reasonable possibility that the ultimate loss will exceed the recorded provision. Contingent liabilities are often resolved over long time periods. Estimating probable losses requires analysis that often depends on judgment about potential actions by third parties. Other Significant Policies Other significant accounting policies not involving the same level of measurement uncertainties as those discussed above, are nevertheless important to an understanding of the consolidated financial statements. Those policies are described in Note 1 to the consolidated financial statements contained in our annual report on Form 10-K for the year ended December 31, 2001. FORWARD-LOOKING STATEMENTS Statements included in the Form 10-Q, which are not historical in nature, are forward-looking statements made under the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are commonly identified by the use of such terms and phrases as "intends," "believes," "estimates," "expects," "projects," "anticipates," "foreseeable future," "seeks," and words or phases of similar import. Such statements are subject to certain risks, uncertainties or assumptions. Should one or more of these risks or assumptions materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those anticipated, estimated or projected. Such risks and uncertainties include, but are not limited to, CBIZ's ability to adequately manage its growth; CBIZ's dependence on the services of its CEO and other key employees; competitive pricing pressures; general business and economic conditions; and changes in governmental regulation and tax laws affecting its insurance business or its business services operations. A more detailed description of risks and uncertainties may be found in CBIZ's Annual Report on Form 10-K. All forward-looking statements in this Form 10-Q are expressly qualified by the Cautionary Statements. 15

ITEM 3. QUANTITATIVE AND QUALITATIVE INFORMATION ABOUT MARKET RISK CBIZ's exposure to market risk, including interest rate risk, is not significant. If market interest rates were to increase or decrease immediately and uniformly by 100 basis points from the levels at March 31, 2002, in each case the impact on CBIZ's financial condition and results of operations would not be significant. CBIZ does not engage in trading market risk sensitive instruments. CBIZ does not purchase instruments, hedges, or "other than trading" instruments that are likely to expose CBIZ to market risk, whether interest rate, foreign currency exchange, commodity price or equity price risk. CBIZ has not issued debt instruments, entered into forward or futures contracts, purchased options or entered into swaps. CBIZ's primary market risk exposure is that of interest rate risk. A change in the Federal Funds Rate, or the Reference Rate set by the Bank of America (San Francisco), would affect the rate at which CBIZ could borrow funds under its Credit Facility. PART II - OTHER INFORMATION ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K (a) Reports on Form 8-K There were no Current Reports on Form 8-K filed during the three months ended March 31, 2002. SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. Century Business Services, Inc. ------------------------------- (Registrant) Date: May 15, 2002 By: /s/ WARE H. GROVE ------------------- -------------------------- Ware H. Grove Chief Financial Officer 16